Explore Our FAQs

Please see below

1. Small Groups:
With Dylan’s, you aren’t just a number. Our minibuses are the perfect size to make sure you are comfortable, well looked-after, and are having FUN!

2. Local Guides:
Each of our tour guides are Bay Area locals who love their city. From in-depth knowledge of SF to the best restaurant recommendations, they are energetic and invested in making each tour special.

3. Great Value
Our minibus tours are priced to give our guests a tour of the best neighborhoods in San Francisco and over an hour in Muir Woods. We like to think of it as 2 tours in 1!

4. 100% Refund Guarantee:
Change of plans? Feeling under the weather? We are happy to refund your entire tour with 24 hours advance notice.

5. Independently Owned:
We aren’t one of the big bus companies, and it shows. Dylan’s is owned and operated by San Francisco native Dylan David.

6. Your Experience is our Top Priority:
From our convenient meeting location to each stop on your tour, our goal is to make your tour fun and enjoyable. We have thought of the small things so you don’t have to.

1. Our Electric Bikes are Awesome:
Our Pedego electric bicycles are fun, easy to use, and the perfect way to conquer San Francisco’s infamous hills. Just adjust the throttle and enjoy the tour!

2. 100% Refund Guarantee:
Is it supposed to rain the day of your tour? We will happily refund you if the weather doesn’t cooperate.

3. Go Where Tour Buses Can’t:
From iconic Golden Gate Park to the Painted Ladies to the majestic Golden Gate Bridge, see SF’s best sights up-close and personal.

4. Independently Owned:
We aren’t one of the big bike rental companies, and it shows. Our team is friendly, approachable and eager to accommodate you.

5. Your Experience is our Top Priority:
From our convenient meeting location to each stop on your tour, our goal is to make your tour fun and enjoyable. We have thought of the small things so you don’t have to.

6. No Extra Costs
Our prices are inclusive of all taxes and fees.

Dylan’s Famous Tour (6 hours) – Our most popular tour. Explores all of what San Francisco has to offer, includes a lunch stop in Sausalito, then over an hour spent in beautiful Muir Woods Redwood National Park. If you are in town for a few days and you want to get a nice overview of the city on your first day here, this is the tour we recommend!

A Day in the Bay Tour (9 hours) – Our official Alcatraz Tour. In the morning, explore some of our favorite neighborhoods in San Francisco, followed by over an hour in Muir Woods and lunch in the beautiful waterfront town of Sausalito. You are then dropped at Pier 33 in the afternoon for the Alcatraz ferry and audio tour. We suggest this tour to those who only have 1 full day here in the city.

City Adventure Tour (2.5 hours)
– This city tour covers all of the highlights of San Francisco in our awesome open-air minibus. From the Painted Ladies to Haight-Ashbury, you will see all of the iconic sights in just 2. 5 hours. If you only just have a morning or an afternoon to spare during your visit, this tour is for you.

Pick-ups:

The Famous tour and A Day in the Bay tour pick-up at 2800 Hyde Street in Fisherman’s Wharf.

 




 

Drop-offs: 

Famous Tour – We can drop you off in Fisherman’s Wharf, Lombard Street, North Beach, or Chinatown.

Why don’t you provide hotel pick-ups:

We would love to pick everyone up from their hotel, but we find that having one convenient pick-up location in Fisherman’s Wharf  improves the quality of the tour.

Picking up 14 individuals before starting the tour would not be a pleasant experience for any of our guests, and sitting in traffic is not something we want you to start your tour off with.

Is there a parking garage near the starting point:

Yes, it is located at 500 Beach Street, a 5 minute walk away.

1. It’s an all inclusive day!
We’ve combined our two favorite activities in San Francisco into one great day. Enjoy your bike ride across the Golden Gate Bridge, then catch our round trip shuttle up to Muir Woods and back to the city!

2. No waiting around!
NO ferry, NO taxi, NO Uber. Let us take care of the transportation for you, just sit back and enjoy the day.

3. We are the only company in San Francisco offering this tour
This is the best (and ONLY) way to bike the bridge and see Muir Woods, period.

4. 100% Refund Guarantee:
Change of plans? Feeling under the weather? We are happy to refund your entire tour with 24 hours advance notice.

5. Independently Owned:
We aren’t one of the big bus companies, and it shows. Dylan’s is owned and operated by San Francisco native Dylan David.

 

Muir Woods:

Muir Woods is located 20 minutes north of the Golden Gate Bridge and is home to some of the oldest and tallest living trees in the world.

This popular destination is part of the United States National Park service and is considered to be one of the most peaceful destinations in the Bay Area. We consider it to be one of the top highlights of the Dylan’s Famous Tour and A Day in the Bay tours.

Sausalito

Located just across the Golden Gate Bridge, this artistic enclave has the setting and beauty of a european mediterranean town. For both our Dylan’s Famous and A Day in the Bay Tours, you will enjoy your lunch on the picturesque waterfront, enjoying views of the San Francisco Bay.

An electric bike, also known as an e-bike, is a bicycle with a battery and a motor.

Do you have to pedal on an e-bike?

What makes the e-bike great is that you are welcome to pedal normally, or you can use the throttle, located on the right handlebar, to help propel you along. Whether you are in the mood to get some exercise or just want to sit back and relax, the bike empowers you to get up (and down) the hills of San Francisco with ease!

Bottom line: Our e-bikes make for a really easy, enjoyable and exhilarating tour.


What is the weight capacity?

The weight capacity of our e-bikes is 250 pounds.

Payments:

Please note our site is secure and offers SSL security on all credit card purchases.

Cancellations:

We offer a 100% refund if you cancel at least 24 hours (or more) in advance of your scheduled tour**. All tours cancelled within 24 hours of scheduled departure are non-refundable. We also offer rescheduling options for a future tour date without penalty.

**Please note for our A Day in the Bay Tour, we require 7-days notice.

Yes!

We stop a minimum of (6) times on our Famous tour, (5) times on our A Day in the Bay Tour, and (2) times on our City Adventure tour. These will be stops where you can get out and take photos.

Both of our electric bike tours allow countless opportunities for photos.

Dylan’s Famous Tour and A Day in the Bay Tour:

We make a stop in Sausalito at an awesome italian deli with delicious sandwiches to-go. We take our food right down to the waterfront to enjoy the beautiful view of the San Francisco bay.

We will substitute one of our closed top buses if the weather looks like it will not be enjoyable for our guests.

Cruise ships port at Piers 27 and35

Please see below for a list of cruise arrivals in 2017:
Cruise Ship Arrivals
 




 

You can choose between a 7-speed bike or an Electric bike for our Bike the Bridge and Shuttle to Muir Woods package tour.

 

 

For our Intro to SF and Dylan’s Famous Picnic, please return to the bike to our shop no later than 6PM

For your safety, the group’s safety, and the safety of our equipment, all participants MUST be able to confidently ride a bike. If a guest is not riding confidently enough to travel safely on San Francisco streets, we will prohibit that guest from riding.

Our guides are always ready to ride, but if the forecast is showing a strong likelihood of rain on the day of your scheduled ride, it will be up to us to cancel the tour and keep you safe.

If we do have to cancel, we are happy to refund or re-schedule.

If weather conditions are not to your liking, we are happy to refund you at any time.

Our tours fill up fast, especially for summer. We recommend booking in advance.

It’s best to book online! Feel free to use our Live Chat feature or call us if any questions arise.

Wheelchairs:

Our minibuses are able to accommodate folding wheelchairs only.

Do We Have to Walk?

Our mini-bus tours alternate between sitting and brief walking. We stop a minimum of five to six times per tour and although we encourage getting off the bus for photos and exploration, you are more than welcome to stay on the bus if you choose.

We strongly encourage you to dress in layers as weather can vary from neighborhood to neighborhood.

We also recommend wearing closed-toed shoes and comfortable clothing during the tour.

We do not offer child seats on our electric bike tours.

Our City Loop Tour and Intro to SF Tour are only conducted on full-size electric bicycles. For legal reasons, you must be 16 or older to ride an electric bike. For a more child-friendly experience, we recommend one of our minibus tours.

Yes, we stop at Angelina’s Deli. We find that it caters to all types of eaters, including vegetarians.

You can find a menu here:

http://www.angelinasdelicafe.com/menu.html

The Blue and Gold ferry departs downtown Sausalito and drops you off at Pier 41 in Fisherman’s Wharf.

Each ferry runs approximately every hour. We strongly encourage purchasing your ticket when you arrive in Sausalito.

Please see ferry schedule below:

http://www.blueandgoldfleet.com/ferry/sausalito/

San Francisco’s dress code usually warrants at most a sweatshirt or a light coat. Drinks and snacks are welcome on the bus and we encourage our guests to pack a lunch. Food and beverages can be purchased along the tour as well. A camera is also highly recommended.

Can I bring my luggage?

Since we use small buses to keep the tours intimate, we cannot accommodate luggage. However, anything that you’re comfortable having on your lap or under your legs is fine with us.

Do I need to bring my booking confirmation to get on the bus?

No, just bring yourself! The booking invoice is mainly for your records. To board our bus, we just need the first and last name of your party.

We are a family business and we welcome all families aboard. With that said, please be considerate of the other guests when traveling with young children. In such an intimate setting, it is important that everyone is well behaved so that all of the guests can enjoy their experience.

Do we provide car seats?

We do not offer car seats, so you will need to bring your own. Again, out of courtesy of other guests that will be along with you on the tour, please consider if your child will be able to be peaceful for the full six hours.


Do I need to purchase a seat for my baby even if the baby is on my lap?

Yes, everyone requires a seat on our bus by California state law.

At this time, we do not offer tours in any other languages except English.

Unfortunately, commercial vehicles are prohibited from accessing the curved portion of Lombard Street. We recommend visiting it on foot, we can drop you off there at the end of our Famous tour.

Golden Gate Park is a beautiful place worth spending an entire day in. We do cover Golden Gate Park on our Original City Loop electric bike tour—it’s a great way to get up close and personal with the many things to see there!

Still Have questions?

Contact our team directly by phone, email or form below