By Leila N’Amara
Coming across Alcatraz tickets is not an easy task during the summer and fall months. Even the 10 Best Alcatraz Tours will sell out fast during the busy season! But if you were lucky enough to snag yourself some sold out tickets to Alcatraz, here’s what you need to know before you go.
Get there early — boat won’t wait for you
You’ll find the ferry to Alcatraz Island at Pier 33. AKA Alcatraz Landing. If you’re on an Alcatraz tour and need to pick up tickets, you’ll want to arrive at least 30 minutes early. This will give you time to pick up your Alcatraz Island tickets, use the restroom (it’s not very fun using a bathroom in choppy bay waters), and see one of the biggest replica of what the island looked like during its years as Alcatraz Federal Prison.
You’ll need a photo ID
If you’re going to Alcatraz via a combo San Francisco Alcatraz tour — everyone over 18 will need to provide photo ID to pick up their tickets from will call.
Please note, if you’re bringing printed tickets with you, or if you purchased tickets directly from Alcatraz Cruises –then only the person who booked the tickets will need to show their photo ID to pickup the Alcatraz Island tickets.
There’s no food on The Rock
Most folks are surprised to learn that Alcatraz Island is one of the largest nesting grounds for waterbirds in the San Francisco Bay Area. Which is taken pretty seriously considering Alcatraz is a National Park.
This means there isn’t any food available on Alcatraz. There’s a few picnic tables on the dock — in case you decide to pack a picnic. But aside from a few pre-package cookies in the gift shops, there isn’t much in the way of food on The Rock. Be sure you don’t head out to Alcatraz with an empty stomach! Luckily, if you’re visiting from our Alcatraz San Francisco tour we’ll be sure you stop for lunch before exploring Alcatraz Island!
Don’t forget to travel with layers
We don’t care how warm it is out. You always need to bring layers when you’re in San Francisco — especially if you’re on The Rock. Bringing a jacket with you is a must for any Alcatraz tour! It wouldn’t hurt to bring a beanie or scarf along too. You are going to a rock in the middle of a windswept bay — come prepared.
If you want to arrive to Alcatraz Island in true San Francisco style — check out our blog on surviving summer in San Francisco.
Once you arrive on Alcatraz Island, check for bonus tours
Throughout the day there are various ranger led tours, behind-the-scenes experiences with historic interpreters and cell door demonstrations in the cellhouse. Once you’ve arrived on the dock of Alcatraz, there will be someone on a microphone greeting you.
Right behind that person, will be the daily schedule of Alcatraz tours around the island. Different tours begin at different locations throughout the day. Snap a photo of the schedule on your phone, that way you can refer back to it while you’re exploring around the island.
Ask about the Junior Ranger Program
Traveling with someone around the ages of 5-13? Be sure to ask about the Junior Ranger activity book while you’re on the dock of Alcatraz. As you explore Alcatraz Island after your San Francisco tour, the activity book helps kids experience Alcatraz in a fun and educational way.
Be sure to give yourself an extra 15 minutes getting in line for a ferry back to San Francisco. This is so that one of the Alcatraz Park Rangers can go over the activity book with the kids in your group before they are sworn in as official Junior Rangers and given a special Alcatraz Island Junior Ranger Badge!
You might run into someone who grew up on Alcatraz
The cellhouse audio tour ends at the entrance to the biggest gift shop on the island. It’s easy to breeze through and pass up the most precious gem hidden in the Alcatraz prison — someone who spent their childhood in the shadow of the cellhouse.
In between replicas of prison keys and old timey tin mugs, is a small desk. This is where you’ll frequently find guest authors. Before his passing a few years ago, former Alcatraz inmate turned dedicated foster parent, Darwin Coon was a regular guest author on the island. These days, you can hear thrilling tales from prominent Bay Area author Jolene Babyak — whose father was acting warden during the most famous prison escape in the island’s history. Ya’know — the one that inspired the Clint Eastwood movie 😉
The former Alcatraz Prison cellhouse is at the top of a hill with three steep switchbacks
There is plenty to see along the way up to the cellhouse — but it is a bit of a hike. For anyone with mobility concerns, there’s a free mobility tram that will bring you to the top of the hill to the cellhouse.
The mobility tram doesn’t make any stops along the way. The mobility tram is not an Alcatraz tour. But, it does leave regularly from both the top and bottom of the hill regularly.
Former inmates and guards of Alcatraz narrate the cell house audio tour
The best San Francisco tour is actually on Alcatraz Island. In 1987 local non-profit theater company called Antenna Theater created an immersive walking tour of the Alcatraz Cellhouse by interviewing former inmates of the prison, along with guards who patrolled of the island and kids who grew up in the shadow of America’s most infamous prison.
In the decades since the Alcatraz cellhouse audio tour was created, many of the narrators have since passed away. Voices of now deceased narrators create the effect of ghosts leadings you through the cells and alleyways of Alcatraz.
Queue up early to escape from Alcatraz
If you thought getting tickets to Alcatraz was difficult — try catching the Alcatraz ferry back to San Francisco! Even though your departure to Alcatraz is scheduled — getting back to SF is a different story. Travelers are welcome to stay on Alcatraz or as long (or as little) as they like. But the catch is: the ferry has a limit to how many passengers it can take.
During the busy summer months, it is not uncommon for Alcatraz ferry to reach capacity while there are still people in line. This means, if you HAVE to catch a certain ferry back to SF — get there early! If you stroll up to the ferry a few minutes before it departs back to SF, you might not make it on the boat back to SF.
Craving some more Alcatraz history? Here’s 11 Things You Didn’t Know About Alcatraz Island.
Still need to get your hands on some tickets to Alcatraz? We’ve got you covered with the 10 Best Alcatraz Tours.
Tickets sold out to Alcatraz? Here’s a few ideas on What to do if Alcatraz Tickets are Sold Out.
Can’t decide between the Alcatraz day tour and the Alcatraz night tour? Check out our breakdown on the Alcatraz Day Tour vs Alcatraz Night Tour.